Terms & Conditions

1. Introduction

Welcome to Ezy Visa Services. By accessing our website or using our visa, passport, travel documentation, and consultancy services, you agree to follow these Terms & Conditions.

Ezy Visa Services provides professional assistance for visa applications, passport services, document preparation, travel support, and related consulting. We are not an embassy, consulate, or government authority.

2. Our Services

We assist clients with documentation, form filling, appointment guidance, application review, travel documentation, passport-related support, and visa consultation.

Our role is limited to providing guidance and support. The final decision on any visa, passport, or travel approval is made only by the respective embassy, consulate, immigration authority, or government department.

3. Client Responsibility

The client is responsible for providing true, correct, updated, and complete information. Any incorrect, fake, incomplete, or misleading document may lead to rejection, delay, cancellation, or legal consequences.

Clients must check all details before submitting forms, documents, payments, or applications.

4. Visa Approval Disclaimer

Ezy Visa Services does not guarantee visa approval, passport issuance, appointment availability, embassy processing time, or immigration clearance.

Approval or rejection depends completely on the respective embassy, consulate, immigration office, airline, or government authority.

5. Fees & Payments

Service charges, consultation fees, embassy fees, appointment fees, courier charges, taxes, or third-party charges must be paid as applicable.

Fees may vary depending on country, visa type, urgency, document requirements, embassy policy, and third-party service charges.

6. Refund Policy

Service charges paid to Ezy Visa Services are generally non-refundable once documentation work, consultation, appointment booking, application processing, or service support has started.

Embassy fees, government fees, courier fees, payment gateway charges, and third-party charges are subject to the refund policies of the respective authority or service provider.

7. Processing Time

Processing timelines mentioned on our website, calls, messages, or emails are approximate. Delays may happen due to embassy workload, public holidays, document verification, appointment availability, government rules, technical issues, or other reasons beyond our control.

8. Document Handling

We take reasonable care while handling client documents. However, Ezy Visa Services shall not be responsible for loss, delay, or damage caused by courier companies, third-party agencies, embassies, consulates, or government departments.

9. Website Information

Information available on this website is for general guidance only. Visa rules, embassy requirements, fees, and processing times may change without prior notice.

Clients are advised to confirm the latest requirements before applying.

10. Privacy & Data Use

By using our services, you allow Ezy Visa Services to collect and use your personal information and documents only for service-related purposes such as visa processing, passport support, consultation, documentation, appointment booking, courier, or communication.

11. Limitation of Liability

Ezy Visa Services shall not be liable for visa rejection, travel loss, ticket cancellation, hotel cancellation, financial loss, business loss, delay, deportation, immigration refusal, or any decision made by an embassy, consulate, airline, immigration officer, or government body.

12. Changes to Terms

Ezy Visa Services may update or modify these Terms & Conditions at any time without prior notice. Continued use of our services means you accept the updated terms.